This page provides a range of sources of planning advice and assistance.
On this page:
- General planning enquiries
- Accessing and reading documents
- Planning permit applications
- Metropolitan and regional planning offices
General planning enquiries
For general or first point of contact planning enquiries, please contact the Victorian Government Contact Centre on 1300 366 356 (local call cost) or email email@example.com. The Victorian Government Contact Centre will either provide you with the advice or refer you to the relevant area for assistance.
Accessing and reading documents
If you have problems accessing any documents on the planning part of this website, please contact us to discuss the best way of providing you with the information. If no contact details are provided on the topic page, please contact the Victorian Government Contact Centre - see details above.
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit relayservice.com.au.
Planning permit applications
Usually enquiries about permit applications should be made to the relevant council as the responsible authority for issuing planning permits. Find your council.
In some cases the Minister for Planning is the responsible authority for issuing planning permits. For enquiries where the Minister for Planning is the responsible authority, please contact Development Approvals and Urban Design - see contact information below.
Metropolitan and regional planning offices
Departmental metropolitan and regional offices support planning across the state and work in partnership with councils and key stakeholders in a region to deliver state government policies and programs. They assess planning scheme amendments and provide planning advice and guidance.
The regional offices provide for a wide range of the department's services including statutory and strategic planning information and should usually be the first point of contact.
Banyule, Bayside, Boroondoora, Brimbank, Cardinia, Casey, Darebin, Frankston, Glen Eira, Greater Dandenong, Hobsons Bay, Hume, Kingston, Knox, Manningham, Maribyrnong, Maroondah, Melbourne, Melton, Monash, Moonee Valley, Moreland, Mornington Peninsula, Nillumbik, Port of Melbourne, Port Phillip, Stonnington, Whitehorse, Whittlesea, Wyndham, Yarra, Yarra Ranges
- Projects of state significance
- Priority projects where the Minister for Planning is the responsible authority or planning authority
- Planning permits in: Port of Melbourne and areas of Melbourne and Port Phillip, where the Minister for Planning is the responsible authority, including the Central Business District, Southbank, Docklands, Fishermans Bend and Dandenong.
- Planning in Victoria's Alpine Resorts - Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham, Mt Stirling
Barwon South West RegionTel: 03 5226 4840 Level 4, 30-38 Lt Malop Street, Geelong VIC 3220 DX 216048 PO Box 1877, Geelong 3220
Colac-Otway, Corangamite, Greater Geelong, Glenelg, Moyne, Queenscliffe, Southern Grampians, SurfCoast, Warrnambool
Gippsland RegionTel: 5172 2533 71 Hotham Street, Traralgon 3844 (DX 219284)
Bass Coast, Baw Baw, East Gippsland, French Island and Sandstone Island, La Trobe, South Gippsland, Wellington
Grampians RegionTel: 5327 2800 Level 3, 402 Mair Street Ballarat 3350 (DX 214283)
Ararat, Ballarat, Golden Plains, Hepburn, Hindmarsh, Horsham, Moorabool, Northern Grampians, Pyrenees, West Wimmera, Yarriambiack
Hume RegionTel: 5722 7119 Level 1, 62 Ovens Street, Wangaratta Vic 3677 PO Box 1084, Wangaratta Vic 3676 (DX: 219438)
Alpine, Benalla, Greater Shepparton, Indigo, Mansfield, Mitchell, Moira, Murrindindi, Strathbogie, Towong, Wangaratta, Wodonga
Loddon Mallee Region - Bendigo officeTel: (03) 4433 8000 Level 1, 56 - 60 King Street, Bendigo 3550 (DX 214546)
Campaspe, Central Goldfields, Greater Bendigo, Loddon, Macedon Ranges, Mount Alexander
Loddon Mallee Region - Mildura officeTel: 5051 2000 131 Langtree Avenue, Mildura 3500 Postal address: Level 1, 56 - 60 King Street, Bendigo 3550 (DX 217522)
Buloke, Gannawarra, Mildura, Swan Hill